Easy Realty Sites

All EasyRealtySites customer support is handled by Colony One, the technology and support partner of EasyRealtySites. You can reach Colony One’s support team via the following means:

Customer & Technical Support Contact Info
RealEstate@Colony1.net
954.341.7031 Ext. 1 Option 2 (direct)
888.693-.2797 Ext. 802 (toll free voice mail)

Additional Help/Resources
Plus be sure to check out the Customer Resources section on EasyRealtySites.com for the Customer Portal which has Class Materials, User Manuals, Searchable Knowledge Base, Tutorials, Frequently Asked Questions & much more.  

Also check out the Help Section in your CoolSites Admin for Tutorials, helpful hints, instructions and even flash movies on how to use our program.

Tips on submitting a support ticket:

Try to be as descriptive as possible of what you are seeing, what browser and version you are using (Internet Explorer 8, Fire Fox 3.1), if you incurred an error message, etc.  The  more information you can give us will ensure the quickest and most thorough response possible.

Remote Login Support
In some cases, especially if you are having troubles communicating an issue to us, we can do a remote support session in which we can literally take over your computer screen and see what you are seeing to either diagnose or fix your issue.